Privacy Policy

We are totally committed to protecting your privacy. We use the information we collect about you to process orders. When you order, we need to know your name, e-mail address, delivery address and phone number, so that we can send your goods and also so that we can contact you about the status of your order  We keep a record of your name, address and phone number because it is necessary to provide these to the delivery courier – this is standard practice in mail order.

CREDIT CARD DETAILS

Credit card payments are processed for us by WorldNet TPS , a secure, online third-party payment processor based in Ireland and Paypal. Payments are processed on their secure systems, no credit card details are entered or saved on our website. We never see your credit card details, and we don’t have access to them.

RETAINING YOUR DETAILS

With your consent we remember your data for your convenience so that you do not have to fill in the “delivery” form on our store each time you decide to buy from us. This data is used for this purpose and this purpose alone, and is stored on your own computer, as a web-browser “cookie”. We will not use this information for our newsletter or any mailouts we do.

Processing Partner

Your Personal Data can be accessed by Acorn Wave Ltd. for the purpose of administering sales via chat and text apps. Stripe can also access your data to facilitate payment. Acorn Wave Ltd. and Stripe are data processors and we have agreements in place with both to ensure that your data is processed securely and safely.

IP ADDRESS

For the normal functioning of the web store, it is necessary for us to temporarily remember information about the network address of your computer. This information is erased when you complete a purchase, and is not stored in any long-term database.

GENERAL

We will not disclose, sell, trade or rent your personal information to others.